Last updated: September 2026

Handmade products

Handmade work naturally contains small variations. Paper texture, colour, pattern placement and hand-finished details may differ slightly from photographs or between pieces. These variations are part of the character of handmade products.

Website information

We work to keep descriptions, prices, availability and guidance accurate. Information may occasionally be incomplete or out of date, and we may correct errors when identified. Product colours can appear differently depending on screen and lighting.

Personalisation previews

Where a digital preview or example is provided, it is an aid rather than a pixel-perfect representation of the finished handmade product. Customers remain responsible for checking submitted personalisation details.

Availability and delivery estimates

Preparation and delivery dates are estimates unless expressly confirmed otherwise. Availability, public holidays, weather, remote-area serviceability and courier events can affect timing.

External services and links

The website may link to or rely on third-party payment, delivery, social or other services. Their availability and policies are controlled by the relevant provider.

Your statutory rights

This disclaimer does not limit any consumer right or liability that cannot be limited under applicable law. For questions about a product or order, contact our support team.